General Guidelines

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This document has been written to set a standard and ensure a good quality service is being provided to all pilots who choose to fly in, out and through British and Irish airspace. It is also provided to ensure that controllers do not become out of their depth and unable to cope.

It is compulsory for all IVAO members controlling a British or Irish position to abide by these guidelines and those who do not comply will be requested to close the position.

The Guidelines

Serial Text
1 Active controllers should be able to use all functions of IvAc, and have read the manual thoroughly.
2 All controllers must populate their ATIS with; Position name (Full name, not ICAO code. e.g.
'Heathrow Director', not EGLL_N_APP), Voice channel (if applicable), Weather / runway information /
TA/TL (if applicable), No unnecessary remarks in the remarks section.
3 The language used for aviation in the UK and Ireland is English and must be used at all times.
4 All controllers must use standard UK/EU phraseology at all times.
5 When available, controllers should read and understand the appropriate airport/sector procedures before logging on. If you should have any doubts please don't hesitate to contact the FIR chief, or
AOC if there is no chief.
6 Controllers are required to have all applicable charts and sector/unit procedures available while on
7 Controllers must make proper use of all datatag labels (F5 = cleared waypoint, F7 = cleared speed,
and F8 = cleared altitude) at all times. The cleared waypoint (F5) field is only to be used for the
appropriate intention code.

In addition to the aforementioned guidelines, controllers are also required to meet the requirements set out in the position pages, and to ensure they comply with IVAO Rules & Regulations, and maintain the correct conduct set out in said documentation.

Visiting Controllers

The United Kingdom and Ireland Division participate in the Guest Controller Approval Scheme. Controllers who are not members of the GB&IE Division are required to obtain a GCA from the Training Department before attempting to open any British or Irish position. All non-division members are also bound by the division GCA Agreement which is located on our division website.

For more information regarding the Guest Controller Approval Scheme please contact a member of the Training Department.